Call of Duty Headquarters Not Working Again
This page contains a running list of bug that have been identified or reported in Phone call of Duty: WWII that are either nether investigation or scheduled to be fixed.
Check out latest updates for Call of Duty: WWII on PlayStation 4 and Xbox One or PC for a total list of the latest features, fixes, and issues addressed.
Resolved Issues
The following issues were stock-still or are considered closed.
| Issue | Description | Status |
| I'one thousand having problems making purchases. – All platforms | Some players were either unable to purchase COD Points or Freedom Strike Bundles in game, or purchased them simply didn't receive them. Delight note: Purchases made during this issue accept been granted to players. | Resolved |
| I keep getting an mistake when trying to play online. – PC/Steam | We fixed an issue that was giving some players Error Lawmaking 26 on Steam and was preventing them from updating the game or playing online. | Resolved |
| I didn't get a Supply Drop for leveling up my Soldier. – All platforms | Nosotros fixed an issue where some players weren't getting Supply Drops earned for ranking upwards their Soldier. | Resolved |
| I got a Supply Driblet after a match, simply I don't encounter information technology as an Available Supply Drib. – All platforms | We fixed an issue where some players weren't able to admission Supply Drops they've earned subsequently matches. | Resolved |
| Headquarters keeps freezing on me. – All platforms | Nosotros stock-still an issue in Headquarters that was causing the game to freeze. If this continues to happen to yous, yous'll demand to restart the game. | Resolved |
| I go on getting a message saying "Unable to connect to host." – All platforms | Some players are being presented with multiple pop-upward screens stating "Unable to connect to host." Workaround on PC: If you feel this, hitting Enter and Escape to leave the game, then try playing again. If the letters continue, please contact us. | Resolved |
| I got locked from playing in Ranked Play. – All platforms | We fixed instances where players were getting suspended from Ranked Play while in the lobby or right after a friction match is completed. | Resolved |
| My rank dropped after winning a Ranked Play match. – All platforms | Nosotros stock-still an issue that was causing some players' rank to drop subsequently winning a Ranked Play match. | Resolved |
| I'm getting a bulletin proverb "In that location is no content" in the in-game shop. – PlayStation 4 | Nosotros fixed an result that was preventing content from populating in the in-game shop. | Resolved |
| I've been getting a lot of lag ever since I hit Master Prestige lvl 1000. – All platforms | We fixed an issue that was causing lag for players who've hit level yard. | Resolved |
| I keep getting a "Lost connection to host" error message on the V2 map. – PlayStation 4 | Players should no longer feel host connection errors during matches on the V2 map. | Resolved |
| I don't hear the Announcer calling out Scorestreaks. – All platforms | The Journalist in Multiplayer matches should at present written report when Scorestreaks are caused and when they are used by teammates or enemies. | Resolved |
| I go on getting a DirectX error. – PC | We fixed an effect that was causing some PC players to come across DirectX errors, by and large including DXGI_ERROR_DEVICE_HUNG. | Resolved |
| I got an error stating my information is corrupt and that I need to reset my rank and unlocks. – PC | We fixed an event that was causing some PC players to reset their rank and unlocks in society to continue playing. | Resolved |
| I go along getting retentiveness errors. – All platforms | We fixed several retention errors that were occurring in both Multiplayer and Zombies, including mistake codes 1 1213, 15 633, and 0 2878. | Resolved |
| I'one thousand getting a "Requested a command not received" error bulletin. – All platforms | We resolved an upshot that's acquired some players to go kicked from Nazi Zombies while in splitscreen. | Resolved |
| My Twitch rewards are stuck in the Mail vendor. – All platforms | Nosotros fixed an issue where Twitch rewards appeared to exist stuck in your Postal service slots. This was a graphical error; the content was delivered. | Resolved |
| I tin can't choose a Division. – All platforms | Nosotros stock-still an issue where some players new to Call of Duty: WWII were unable to select their first Partition in Multiplayer. | Resolved |
| I'm seeing a green star in my Dossier just I don't run into any new items. – All platforms | Players should no longer see a Green Star next to Dossier and Calling Cards even though in that location are no new Calling Cards to view. | Resolved |
| Some of the Orders I desire to option upwards say Carelessness Orders fifty-fifty though I haven't accepted them. – All platforms | We've resolved an consequence where some players were seeing an Abandon Orders prompt for orders they wanted to Have. | Resolved |
| I tin't accept an invitation. – All platforms | Some players are unable to join some other player through an invite and receive a bulletin stating "Yous need to select a Partition first." What should I practise? We've found that some players who receive this bulletin played their first Multiplayer as the second player in splitscreen. Join a non-splitscreen Multiplayer match where you are the main player and you should be able to select a Division. | N/A |
| I'one thousand getting a blackness screen when a friction match starts even though I still hear audio. – All platforms | We've fixed an result that presented a black screen to players while loading into a multiplayer lucifer. | Resolved |
| I'm getting stuck in Spectator Mode when I load into a match. – All platforms | Nosotros've resolved issues that were causing some players to go stuck as a Spectator when loading into a new match. | Resolved |
| My leaderboard status isn't updating. – All platforms | We've resolved issues with information populating into leaderboards. | Resolved |
| I'grand getting a "Disc read error common_mp" error bulletin. – PC | If you receive a "Disc read error common_mp" error bulletin, you will need to verify the integrity of your game files through Steam.
| N/A |
| I opened a Supply Drop and nothing happened. | We've fixed an issue where nothing appeared when opening a Supply Drop fifty-fifty though you lot received your Supply Drop items. | Resolved |
| I'm non getting rewards for leveling up my Social Rank. – All platforms | Nosotros've fixed an event where players weren't receiving rewards for leveling upwards their Social Rank. | Resolved |
| I got an fault that says "Explosive bullets are not supported for entities of type 'Invisible entity'." – All platforms | We've fixed an issue that was kicking players from matches and lobbies. | Resolved |
| I take a bonus content particular stuck in the Postal service vendor. – All platforms | Nosotros've fixed a graphical mistake that where content items collected from the Mail vendor appeared to be stuck in your Mail slots. | Resolved |
| My classes completely reset. – All platforms | We've fixed the issue that was resetting classes after players equipped a weapon variant. | Resolved |
| I'm getting Error Code five and I'chiliad unable to play. – All platforms | We're resolved recent problems causing players to receive Error Code 5. | Resolved |
| I opened a Supply Drib and got an "Unable to become inventory" error. – All platforms | You should no longer experience errors when opening Supply Drops. Yet, your inventory may non immediately point to new items being added and some items could have some time to appear in inventory. For more than information about Supply Drops, check out Call of Duty: WWII Supply Drops and Collection Items. | Resolved |
| I'm experiencing long load times when going to Headquarters. | We've released enhancements that should reduce the fourth dimension information technology takes to load into Headquarters. PC players take the choice of loading the game without inbound Headquarters. To exercise this, follow the steps in the Call of Duty: WWII PC Troubleshooting Guide. | Resolved |
| I've lost ranks and stats. | We've fixed an issue that was causing some of yous to lose ranks or stats. | Resolved |
| I'm getting stuck at the end of matches. – All platforms | You should no longer experience freezes at the finish of matches. If a post-lucifer freeze does occur, yous'll need to completely restart the game. | Resolved |
| I tin't pick upwards or redeem Orders/Contracts. – All platforms | Problems surrounding Orders and Contracts have been resolved. | Resolved |
| I keep getting disconnected from the server. – All platforms | Nosotros've resolved an issue that was causing disconnections during matches or immediately after matches. If you get disconnected from a match, you can simply re-enter the Multiplayer lobby and play again. Be sure to also check out our guide to Connecting to a Phone call of Duty: WWII Game. | Resolved |
| I redeemed a lawmaking but haven't received the content in game. | Xbox I players who did non receive digital pre-order bonus content later on redeeming a code can now pick up these items from the Mail service vendor in Headquarters. For more information about how to access digital content, check out Call of Duty: WWII Bonus Content and Code Support. | Resolved |
Don't come across an upshot you're experiencing? Allow us know.
Delight note: Reporting an issue does not create a case, and you will not be contacted if you submit a report.
Source: https://support.activision.com/call-of-duty--wwii/articles/known-issues-in-call-of-duty-wwii
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